Whenever the frequent consumer recognizes that something will likely be delivered to her home quickly (maybe it's a bouquet of red roses sent by her hubby each month on the day that they first met, a one-of-a-kind gadget ordered from local and independent toy manufacturers, or uniquely made batches of "It's A Girl!" cupcakes for a good friend's baby shower party), she is expecting that the things will be safely deposited into her hands at the specific period and in the best condition. There will always be less-than-inspiring testimonies with regards to deliveries gone terrible that brought about damage and delays of the shipped items, and each of those instances would be cause for dissatisfaction from the consumer and a normal distrust from the shipment company there after.
